Home Care FAQs

What makes, Devoted Care Services, LLC. Different from other In-Home Care providers?

Devoted Care Services, LLC. stands out, because we understand how important family and friends are. You and your loved ones are significant to us. We are nurturing, respectful, and caring as if you were our family. The genuine connection and care for every client and caregiver is part of our mission.

How quickly can you have your caregivers at my residence?

Devoted Care Services, LLC. can have someone at your residence within 24 hours. We understand the urgency of your situation and do our very best to accommodate you.

What is the minimum amount of hours per day?

Our minimum is at least 8 hours a day and 3 times a week. But, we will find a way to accommodate your schedule. We are flexible so we can meet your home care needs.

What services does Devoted Care Services, LLC. provide?

Devoted Care Services, LLC. provides Companion Care, Personal Care, Light Housekeeping, Meal Preparation, Medication Reminders, Errands, Escorting, Transportation, Disability Care, Hospice Care, Alzheimer’s/ Dementia Care, and Short-Term Assistance. We can provide care for you at home, in a nursing home, in a hospital, or wherever your loved one is residing.

What are your rates for caregiving?

Our rates would depend on the level of care required for the client, the types of assistance needed, the number of hours per day, and the number of days per week. You may contact us so we can make a detailed assessment of your loved one’s needs.

What type of clients do you provide service to?

We provide services mainly to the elderly, disabled, and chronically ill. We also provide short-term assistance to pre-surgery and post-injury clients. We specialize in Dementia/Alzheimer’s and Hospice Care clients as well.

Do you offer care for people with Alzheimer’s, Dementia, and/or Memory loss?

Your loved ones with Alzheimer’s, dementia, and memory loss need special care, attention, and support. Not just any caregiver can assist them. Special training in the specifics and nuances of working with these clients is essential. Devoted Care Services, LLC. provides specially trained caregivers to work with clients at home so your loved one may remain as comfortable as possible in familiar surroundings.

How are the caregivers selected?

Caregivers are selected based on their experience, background, education, life experiences, and level of compassion for others. Before hiring each caregiver is screened for professional experience and any criminal background. Their kindness and integrity are checked through references and life experience. CNAs (Certified Nursing Assistants) are checked via their education and professional references. All caregivers undergo our 10-hour training before caring for a client so we are assured of their ability to provide care and enrichment with the utmost respect. You’ll have peace of mind when choosing us. Our caregivers are bonded, insured, and covered by Workers’ Compensation insurance. We only hire the very best caregivers — those we would choose to care for our own family.

Is there a written plan of care for each client? When necessary, how often is it modified?

Yes. Devoted Care Services, LLC. prepares an individualized and completely confidential Care Plan for each client. Family members, the client, and all agree on the Plan before services can begin. Once agreed upon, the care coordinator recommends the best caregiver for the client and establishes a schedule for monitoring and communication.
At least every six months the client’s Care Plan is reviewed with the client and family, more frequently as needed. The review is an important part of the client’s care program because it ensures the client is receiving the appropriate level of care and is satisfied with the care provided.

Will I have the same Caregiver all the time? How will I meet my Caregiver?

Whenever possible the same caregiver will be assigned to help you. If by chance after working together you decide the caregiver does not meet your needs, another one will be assigned to you. It is your choice. You must be completely satisfied with the caregiver. Before the caregiver starts working for you, we will arrange a meeting with the family and to assure that you and the caregiver can work well together.

What if my Caregiver is sick or on vacation?

If your caregiver is unavailable, you need not worry. Devoted Care Services, LLC. employs a team of caregivers so care will not be interrupted. If the need arises, our care coordinator will arrange for another caregiver and will contact you in advance.

Can I use services if I am in a nursing home, assisted living facility, or rehab center?

Yes. If you desire or need additional attention or personalized care while in a nursing home, assisted living facility, or rehab center, Devoted Care Services, LLC. is there to help. You will have one-on-one attention to meet your specific needs.

Why should my caregiver be an employee versus an Independent Contractor of the Client?

All caregivers through Devoted Care Services, LLC. are employees of our agency. This affords you many advantages over hiring an independent caregiver yourself. Devoted Care Services, LLC. is a California-licensed and insured home care agency. That means that you are protected.

You do not have to worry about Worker’s Compensation, liability insurance, payroll, and tax deductions. You do not have to perform comprehensive background checks. We handle it all. Should our caregiver have an accident on the job or not declare income, you are not liable. All our caregivers are carefully screened and trained. We handle scheduling and replacements should your caregiver be unable to go to work.Why should my caregiver be an employee versus an Independent Contractor of the Client?
A. All caregivers through Devoted Care Services, LLC. are employees of our agency. This affords you many advantages over hiring an independent caregiver yourself. Devoted Care Services, LLC. is a California-licensed and insured home care agency. That means that you are protected.

You do not have to worry about Worker’s Compensation, liability insurance, payroll, and tax deductions. You do not have to perform comprehensive background checks. We handle it all. Should our caregiver have an accident on the job or not declare income, you are not liable. All our caregivers are carefully screened and trained. We handle scheduling and replacements should your caregiver be unable to go to work.

I am going for outpatient surgery or just preparing to leave the hospital. How can you help?

A. Our professionally trained caregivers are ready and willing to do what it takes to make your life easier! Service includes hours of exceptional care to help you with your daily activities and can include transportation to and from the hospital. Devoted Care Services, LLC. will also provide you with ongoing care, should you need further assistance once you are settled at home. For more information, please call 805-419-6909.

Are you available 24/7?

Yes, we are available 24/7, including weekends and holidays.

How do I get started with Devoted Care Services, LLC.?

Call today for a free consultation at 805-419-6909.